Blog
IT Briefcase have posted a blog post including our latest infographic that looks at which technologies decision makers within the Communications industry view as those that will have the biggest impact on their businesses in 2015.
Telecoms Reseller News reports the results of our latest end user survey to senior telecom employees, 79% say they are dissatisfied in some way with their current IT systems. This legacy infrastructure is obviously holding them back from effectively selling new products as the majority (82%) say they cannot easily bundle across all products and...
Are the Internet of Things and Wearables real concerns for the Telecoms industries or are they just hype? In a latest CloudSense survey, we reveal to Compare the Cloud the real issues Communication Providers need to focus on to build the right foundations for commercial success.
In Computer Business Review (CBR) read the latest findings from our survey of Communications Providers across Europe and US where we see if their current systems are built to deliver future commercial success. We also reveal some of the core issues and how these can negatively impact their customers.
With 79% of communications service providers held back by their current IT systems, ‘they must focus on building the right foundations for future success’ Despite the hype surrounding trends such as the Internet of Things and wearable technology, telecommunications companies need to focus their 2015 investments on building the foundations for a digital future, according...
As the telecoms sector is in a period of fundamental change, Leading Analyst House, Ovum suggests CloudSense are a good choice for those providers who are looking to replace siloed and inefficient legacy systems with more efficient and flexible platforms.
This article on Telecoms.com invites Richard Britton to discuss what mobile operators need to do to retain the edge when competing in this changing landscape.
In an article on Telecoms Tech, Richard Britton CEO CloudSense, talks about why CIOs must be the ones to embrace change in this ever changing digital landscape. Read more on why they must take the lead.
This article in Mobile News addresses how Mobile operators need to keep up with rapid changes in product, pricing and customer information to stay ahead of the game and keep up with their customer demands.
With the consumer shift to digital Telecoms operators are rebuilding to cater not just traditional telecoms products and services. With the move into digital markets Communications providers are having to transform not just their offerings but also their people, processes and systems to ensure success. The move to this new paradigm is one where the...
Whether you’ve attended TM Forum before or you’re considering it for the first time, check out these top 5 reasons to attend. 1. An impressive agenda The line-up is highly relevant with keynotes from BT, AT&T, Salesforce, Telefonica, Skype, Orange and more. The c-level crowd will be sharing their first-hand experiences, challenges and solutions to transforming to...
Josh Morse, CloudSense Marketing Director, writes about the challenges for Telecoms customer service in light of recent figures reported by the UK Ombudsman Services. This blog has also been published by MyCustomer.com. The telecoms industry came under increasing scrutiny in 2013 for the way it handles customer complaints. The most recent figures from Ofcom revealed...
Companies throughout the Communications Industry have for 25 years been spending exceptionally high amounts of time and money in their efforts to deliver turn key Business Support Systems into their businesses. Cloud BSS is finally here! This solution enables companies to utilize proven Cloud technologies and rapidly deliver BSS in months that can keep pace...
