CloudSense at Dreamforce 2018

CloudSense at Dreamforce 2018: Discover Intelligent Commerce

August 21, 2018



The countdown to Dreamforce 2018 is on, and with the conference landing early this year, we’re already nearing the end zone.

As always, this year’s Dreamforce is set to be bigger, better and more memorable than ever.

From exceptional speakers and exciting new solutions, to an abundance of events and networking opportunities – there’s enormous amounts to get involved in.

At Dreamforce 2018 we can’t wait to showcase our category-defining Intelligent Commerce Platform. But, more importantly, we want to see you. Whether it’s at our booth, in a meeting or over a coffee, our primary aim is grabbing some time with you at the event.

If we haven’t arranged to meet already – to make it easy for you to find us on your terms, we’ve put together a brief agenda of what we’ll be getting up to at Dreamforce 2018. Here the places you can catch our team of commerce experts.

Communications Summit Session

Monday September 24th
Location: San Francisco Marriott Marquis

Ease into Dreamforce and get a head start on the knowledge sharing by joining the Salesforce Comms Summit the Monday afternoon before the conference kicks off. We’ll be presenting alongside Accenture and sharing unique insights into the challenges, key takeaways and outcomes of our recent Communications transformations.

CloudSense booth

Discover Intelligent Commerce in the Customer Success Expo

Tuesday – Friday
Location: Moscone Center, Booth #710

The Customer Success Expo remains the bustling epicenter of Dreamforce and, as always, we’ll be there. You can book some time at our booth (#710) or drop by whenever you’re free.

Join us to discover the power of our category-defining Intelligent Commerce Platform. Built in the cloud and 100% Salesforce-native, CloudSense supercharges the world’s leading CRM to redefine the possibilities of commerce for your industry. 

CloudSense powers next-generation commerce across Communications, Media, Energy & Utilities, Government, Logistics and Data Centers. Grab some time with our industry experts to discuss how we can help your organization deliver for your customers and stakeholders.

Whether you want best practice for your customer-centric transformation, tailored demonstrations or to hear examples of our success – our team are on hand to help.

CloudSense On Stage At Dreamforce

Catch us on stage with VodafoneZiggo, O2 Telefonica & News Corp

We’re excited to be running two customer sessions this year with three exceptional businesses.

The sessions offer an unprecedented chance to lift the veil on your peers’ technology implementations and take away lessons from both their successes and failures.

Telecom session: Harnessing Salesforce to transform commerce experiences

Tuesday September 25th, 12:30pm
Location: San Francisco Marriott Marquis

Learn how leading CSPs, O2 Telefonica and VodafoneZiggo, harnessed CloudSense and Salesforce to successfully deliver intelligent commerce across mobile, eCommerce and beyond.

Media session: News Corp Australia Drives Advertising, SMB, and B2C Sales Success

Wednesday September 26th
Location: San Francisco Marriott Marquis

News Corp Australia to discuss how Australia’s largest media company is using CloudSense to extend Salesforce and deliver next-generation ad sales.

In the meantime, you can get a taster of what to expect from this year’s sessions from our Dreamforce transformation stories last year.

Comms & Media reception

If you’re interest was piqued by either of the sessions above, you should also make a beeline to the Comms & Media reception on Tuesday evening – we’ll be attending and look forward to having a drink with you there.

Intelligent Customer Service CloudSense, Nokia + Salesforce

See Intelligent Customer Service from CloudSense, Nokia & Salesforce

For Communications providers, CloudSense is demonstrating our groundbreaking new solution with Nokia and Salesforce.

Intelligent Customer Service leverages Salesforce, alongside Nokia and CloudSense’s best of breed OSS and BSS, to provide cross-channel customer engagement and automate technical troubleshooting. By increasing digital engagement and intelligently resolving potential customer problems, the solution reduces costs and provides a loyalty-engendering subscriber experience.

We’ll be running demos for all our solutions, including Intelligent CPQ and Order Management, as well as industry-specific demonstrations. If you’d like to stay up to date on where and when you can see our demos, please just leave your details here.

CloudSense APAC on Tour Welcome Reception at Dreamforce

APAC on Tour Welcome Reception

Tuesday September 25th, 6:30pm – 9:30pm
Location: Bently Reserve – 301 Battery Street San Francisco

We are delighted to be sponsoring APAC on Tour at Dreamforce again this year. If you’re making the trip from Australia, New Zealand or the rest of Asia Pacific, be sure to join us at the APAC on Tour Welcome Reception to kick off your week in style.

CloudSense at Dreamforce APAC on Tour Lounge

APAC on Tour Lounge

Tuesday – Friday
Location: W Hotel San Francisco, 181 3rd Street

During Dreamforce the APAC Lounge is the perfect place to recharge your batteries, grab some food or catch up with your peers away from the hustle and bustle of the conference. You can also book meetings or get some uninterrupted work done in the quiet calm of the APAC Workspace.

Meet CloudSense at Dreamforce

Book time with our executive team

Tuesday – Friday
Location: Axiom Hotel, 28 Cyril Magnin Street

For 2018 we’ve again chosen a meeting room in the Axiom Hotel, a short stroll away from the Moscone Centre.

This is the perfect opportunity to book some time in advance with the CloudSense exec team and catch up in a comfortable setting away from the conference. Please book your meeting in advance as spaces are limited.


We’ll make time for you

Along with the Customer Success Expo, industry sessions, demos and meeting opportunities we’ve already covered, there’ll be plenty of less formal settings to catch up.

Just let us know when you’re available and we’ll make time for you.

CloudSense at Dreamforce